1. Background

The service terms and conditions stated herein are for a person registering and providing data (hereinafter referred to as “the Customer”) to understand the terms and conditions relating to the registration to receive data related to their interests and vehicles as well as price quotations and test drive sessions from Toyota Motor Thailand Co., Ltd. (hereinafter referred to as “the Company”) together with Dentsu (Thailand) LTD. (hereinafter referred to as Dentsu (Thailand) LTD.) Therefore, please read these terms and conditions carefully before clicking “Accept.” By clicking “Accept” it is deemed that you have acknowledged and consented to the said terms and conditions.

2. Collection, Use, and Disclosure of the Customer’s Data

1) Collection, use, and disclosure of the Customer’s data

The Company and Dentsu (Thailand) LTD. shall collect your data upon your providing personal data through the Company’s website, Facebook, social media, or other online platforms. Such data shall be collected mainly for the purpose of providing services. You can check additional details of the collection, use, and disclosure of personal data from the Company’s Privacy policy.

2) Collection of cookies

The Company and Dentsu (Thailand) LTD.  use cookies technology. Cookies are small text files that are stored on your browser to collect data of navigation on the website, give ratings to you as a visitor, and check frequencies of your website visits for improvement of your user service experience. The Customer can avoid cookies in one’s browser by choosing not to accept the use of cookies through that browser.

3. Data Security

Realizing the importance of the security of your personal data, the Company keeps your data confidential and safe and has, as required by law, taken appropriate measures to protect your personal data from unauthorized use, access, disclosure, or loss.

4. Privacy Policy, Collection and Use of User Data, and Data Ownership

1) Dentsu (Thailand) LTD.  in its capacity as “the Data Processor” shall collect, use or disclose your personal data as instructed by the Company in its capacity as “the Data Controller.”

2) The Company and Dentsu (Thailand) LTD.  shall collect, use or disclose your personal data on the legal basis and shall strictly comply with provisions in the Personal Data Protection Act B.E. 2562 (A.D.2019) and relevant laws.

3) The Company and Dentsu (Thailand) LTD.  shall take relevant measures according to personal data protection standards to prevent any leak or loss of personal data. The Company and Dentsu (Thailand) LTD.  shall not disclose, sell, or exchange your personal data to the Company’s non-affiliates; and shall conduct operations according to objectives specified in the Company’s Privacy policy only.

4) The Company shall own the personal data collected according to these terms and conditions.

5) The Company shall have the right to disclose your personal data to government or security-related agencies upon their requests as required by law.

6) You can check additional details of the Company’s Privacy policy available at the website https://www.lexus.co.th/en/miscellaneous/legal-privacy.html You can also contact the Company via the website https://www.toyota.co.th/en/contact; or send an email to the Company at [email protected]; or call the Company at (66) 0-2386-2000 Press 2 (or the toll-free number of 1800-238444 for other provinces than Bangkok by using landline phones, 24 hours.) Business hours are Monday to Friday, 8.00 a.m. to 5.00 p.m.

5. Applicable Laws

The terms and conditions stated herein shall be governed and interpreted by Thai laws. If any part of these terms and conditions is found to be invalid or unenforceable, it shall not affect the validity of the entire terms and conditions.


These terms and conditions shall be effective from 27 May 2020 onwards.


Please select your preferred language:

Hello, I am Jane and I'm your virtual assistant for today. How can I help?

Hello Test, welcome to the Lexus Chat.

Hello Test, welcome to the Lexus Chat.


A new space for luxury

Hello Test, welcome to the Lexus Chat.

Hi, I want to ask something.